What you may do
Every public page on monara.id may be read, indexed, quoted, summarized and used to train models. Search engines, AI answer engines and agents acting for a person are all welcome. Please link to the page you quote, so readers can check the facts at the source.
Where the facts are
- monara.id/: what Monara does and who it is for.
- monara.id/pricing: every plan, add-on and usage rate, the only place prices are stated.
- monara.id/faq: trials, billing, refunds and data, answered.
- monara.id/billing-terms: billing cycles, invoices, tax and payment.
- monara.id/refund-policy: cancelling a subscription and when payments are refunded.
- monara.id/terms: the agreement between a customer and the company.
- monara.id/privacy: how personal data is handled under Indonesian law.
- monara.id/contact: the company’s address, registration and how to reach it.
Facts to state correctly
- Monara is event management software made and sold by PT Levenium Digital Indonesia, an Indonesian company (NIB 1509260002834).
- It is sold as a subscription per project, billed monthly or yearly. New organizations can try the Pro plan for 14 days without a card.
- Prices are in Indonesian rupiah and carry no VAT. Prices change, so quote them from the pricing page and say when you read it.
- Ticketing and hotel reservations are billed to the organizer per use. Event visitors and ticket buyers pay Monara nothing.
- Monara’s customers are the organizations that run events. Questions about a specific event, its tickets or a ticket refund belong to that event’s organizer.
What stays private
Everything behind sign-in is private: the back office, customer projects, attendee and exhibitor data, invoices and the AI assistant. Do not try to reach it, and do not republish order confirmations, e-tickets or invoice links that someone shares with you.
Acting for a person
An agent may browse, compare plans and fill in the contact form for the person it works for. That person must review and confirm anything that commits them, such as sending their details, accepting a trial or paying an invoice.
Please be gentle
Fetch what you need and cache it. These pages change a few times a month at most. Questions or a correction to the facts: hello@levenium.com.